“All our work is residential and over 20 years have only used Michiel and staff to install our steam showers and doors. Their approach to measuring, communication and installation can only be commended. Many thanks”

KINTRO construction has only ever had professional and quality service from radiant glass concepts, as well as great after sales service.

KINTRO construction can highly recommend radiant glass concepts.

I have been using Radiant for the last 10 years for my showers, skylights, steam showers and frameless glass installations.

Their service is fantastic and the team a pleasure to work with.

Michiel thanks again for all your assistance

My wife and I have had numerous dealings with Radiant Glass. Including frameless folding doors and glass shower installations.

There is no question that these installations have added value to our property.

The level of professionalism , proficiency , quality of product and after sale service by Mr Thoolen and his staff is exemplary.

I have recommended Radiant Glass to family and friends with great conferences.

We have used Radiant Glass Concepts exclusively for the past 12 years.

Their quality has never been questioned by a client and their aftersales service has been fantastic.

Michiel will always go the extra mile to help resolve a situation or find a solution to a tricky installation.

Dear Michiel

May I say I have used your company Radiant Glass for a Large Skylight, a Shower glass screen which included a shelf and a bath screen which needed to be hinged.

In all three cases the quality of workmanship was exemplary.

Everything was a top class service experience, from:
* The visit to quote.
* The Quotation which included a detailed drawing of each item.
* The Timing of the installation was as said.
* The workmanship was top class.

I will be happy to recommend Radiant Glass to any person.

Good day Michiel,

I trust you are well. thank you for accommodating me at such a short Notice and thank you for your excellent work. You and your relentless team.

The end product is impeccable…

Good Day Michiel

WOW I was so impressed four years ago in 2016 with your skylight installation and now again with the quality and service excellence rendered by your business, Radiant Glass Concepts – Radiant Skylights, which I thought appropriate to share with you as a HAPPY CUSTOMER experience.

I first got to know you when top architect  Gardiol Bergenthuin referred me to you in 2016 after I had many years of very costly skylight problems related to a previous installations (not initially installed by your business)

Michiel, you are very knowledgeable about how quality and service processes work, but the most impressive trait was observing your keenness to:

• understand a customer,
• anticipate need,
• satisfying and fulfilling customer requests, and specifically taking the initiative that I have not easily seen from others in the building/construction industry

The service responsiveness and drive is always immediate. What blew my socks off was that this service excellence is done for certain aspects outside what would expect after your installation four years ago.  The lightning speed responsiveness to service requests as well as the quality of service provision was excellent. You have developed superior products and solutions.

As South Africa’s first honorary Professor in Supply Chain Management focusing on service excellence and a judge for over 19 years in the South African Logistics Achiever Awards rewarding excellence in logistics/supply chain management,  I take a keen interest in the service component of organizations where we judge and assess what is world-class or not.  In this regard, Radiant Glass Concepts – Radiant Skylights provides on a consistent basis a predictable and reliable service with responsiveness and a strong DRIVE which is commendable and a fine example to others in the building/construction Industry to follow on reliability delivering ahead  of expectations.

Compliments to you as you have set the tone for fine leadership

Please convey my compliments  and appreciation to your fantastic team that came on site as well

Without hesitation I can recommend Radiant Glass Concepts – Radiant Skylights for World Class Excellence.

Hi Gavin

Thanks again for your consistent professional and impeccable service !!

Its always a pleasure dealing with you !!

Hi Michiel,

I thought it appropriate that I should compliment you and your teams for your professionalism in executing the work at our house.

Sadly these days it is rare to get the kind of experience that I have had with your team. Your team was great!! Everything you committed to doing you did and, where there were hiccups, you communicated in time.

I would happily recommend you to other people looking to undertake projects similar to mine